Payarmin 60-Day Refund Policy & Step-by-Step Return Guide
A transparent, step-by-step breakdown of how to exercise the 60-day money-back guarantee, packaging requirements, warehouse inspection, and timeline expectations.
Return Policy Summary
- Window: 60 calendar days starting strictly from the electronic order purchase date.
- Coverage: 100% of product purchase price refunded; covers opened, empty, or full bottles.
- Postage: Return shipping costs are paid by the customer and are non-refundable.
- Restocking Fees: Zero restocking or hidden administrative fees are deducted.
- Processing: Credit issued within 5 to 10 business days of depot parcel check-in.
Step 1: Check Your Calendar Window
The 60-day guarantee window begins on the exact date your electronic transaction was completed, as documented on your email purchase confirmation. It does not begin upon carrier parcel delivery. Before sending bottles, verify that your return will be postmarked within this 60-day period.
Step 2: Obtain Email Return Authorization
Prior to dispatching any package, you must contact customer service via email at [email protected]. Use the subject line Refund Request - [Order Number]. Provide your contact details and state that you wish to return your bottles under the 60-day guarantee. Customer service will register your request and issue return instructions.
Step 3: Package All Physical Containers
To qualify for a 100% refund, you must return every bottle included in your original order. For example, if you purchased the 6-bottle bundle and finished 3 bottles, you must return the 3 empty containers alongside the 3 unopened containers. Enclose a printed copy of your email order confirmation or original packing slip inside the carton.
Step 4: Ship to the Central Florida Fulfillment Depot
Ship the parcel to the official returns facility:
11870 62nd St N, Largo, FL 33773
We strongly recommend shipping via USPS or UPS with end-to-end delivery tracking. Retain your tracking receipt until your refund is confirmed. Return shipping costs are an out-of-pocket customer expense.
Step 5: Depot Verification & Reimbursement
Once your package is delivered to the Largo warehouse, the receiving team logs the shipment within 48 to 72 business hours. The billing team then transmits a credit instruction to your credit card company or payment provider. Depending on your financial institution's processing cycles, the full product purchase price will reflect on your statement within 5 to 10 business days.